Expand Search Folders, right-click Unread Mail (if you've created your Unread Mail search folder), and choose, Customize This Search Folder.Access your folder list within Outlook by clicking on the three dots in the bottom left of your Outlook application.Please follow these steps listed if you do not want to see these synchronization log messages in your 'Unread Mail' search folder. How to Remove Synchronization Log Messages? Removing Synchronization Log Messages from Unread Mail search folder: Click the link here to follow the steps listed in the section 'How to Remove Synchronization Log Messages from the Unread Mail search folder?'. Now, if you have created an Unread Mail search folder in Outlook, you may begin seeing synchronization log messages in that search folder like the one below ( For more information on the search folders, visit the following article from Microsoft: Use Search Folders to find messages or other Outlook items). For more information on where to find this sync issues folder and details of these folders, click here. If found, then check the profile settings and synchronize OST file via automatic or manual method.Microsoft Outlook contains synchronization issues folders which include logs and items that Microsoft Outlook has been unable to synchronize with your email servers. Having messages in these folders is a normal function of Outlook as they are error checking mechanisms that the program uses to sync your email to email services. So, by these methods you can first determine whether the Offline files and folders are synchronizing or not with difference in items comparing to exchange server. In the Send/ Receive dialog box, checkmark ‘Perform an automatic Send/ Receive when exiting’ option.Checkmark the option ‘Send Immediately when connected’ Click the Mail Setup Tab and then move to Send/ Receive.Open Outlook go to tools and then click on Options.Restart Outlook to check the problem is resolved or notįor Automatic Synchronization you can follow these steps.For all folders, select the option Send/ Receive All to synchronize.Move to Send/ Receive and select the option ‘This folder’ for specific folder.After selecting the folder, go to Tools menu.To make folder appears, click on Go menu and select ‘Folder List’.Open Outlook and select the folder for synchronization.There are two methods by which folders can be synchronized i.e. Synchronizing the Outlook Folders With Exchange Server Check steps to synchronize folders again. If the problem is with offline folders or OST file then the Outlook synchronization problem with Exchange Server will be removed. Once the Outlook Data files are properly configured then the next step is to synchronize the offline folder and then OST. Make sure the ‘Use Cache Exchange Mode’ option is selected and then OK.Click E-mail tab, then mailbox name and change.Click on Data file tab and profile mailbox is set as default.Click on Account Settings and then again Account Settings. ![]() To fix the issue check profile settings and synchronize folder again.Ĭheck Synchronize Settings in Outlook Profile If the items are same then synchronization is correct, but if there is difference in Server folder and Offline folder than there are synchronization issue. Check the following parameters under Statistics.Select the properties button and then hit Synchronization tab.Right click on the folder and you want to check.Now check the folders are synchronized or not.How to Determine OST Files are Synchronized with Exchange Server Check, the synchronization status in Outlook and Server by following steps The difference in number of items in Exchange Server and Offline folder will detect the synchronization issue. To ensure that the problem is with synchronization first determine the OST folder (Offline folder) are synchronized or not. So, to avoid such errors here are some steps to troubleshoot Exchange Server Mailbox synchronization problem with Outlook files OST and PST. The server files are not available in OST or PST file and users can’t access them. ![]() Problems encounter during Outlook synchronization causes error and effect the working process. Synchronization between Outlook data file and Exchange Server is essential as it updates the files and makes them available to users.
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